I insured my bike with One Call Insurance last March and was very happy with the price.
I have found it almost impossible to contact them after a phone call a couple of days ago when I tried to make payment on the phone, my details would not be accepted. I tried to make payment repeatedly but it seems that my post code was not being recognised (so the chap on the phone told me) so payment was refused.
Today I received a letter with a reminder so phoned again on the same number as last time but couldn't make contact with anybody so I went online for a online chat, again I couldn't make contact. I even tried clicking the make a claim link and nothing came up regarding a online chat.
I won't insure with this company again and advise that although you may get a low quote from One Call Insurance, it seems to be worth no more than the paper it is written on.
I'm sorry for the rant but just wanted to warn our members and then you can do as you please.
Reference my last. I am online to One Call now and 8th in the que. I'll let you know how I get on but I'm not expecting a good outcome. I'm totally wound up but will be polite on the chat.