Possible 650 Stator recall

[Hondaman]

#Hondaman Hyde road and race are a good outfit mine is due in there as well.

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Yeah, it's a name that has cropped up a few times with positive comments from here so fingers crossed.

[In me shed]

Got mine booked in for Friday (snow permitting). Glad to hear about the oil change as I'm not too happy with my cloudy oil on a bike with just under 4K on the clock.

[mrp192]

I don't want to muddy the waters but those finding their Glees are not showing up for recall for this work should check their VINs on Suzuki GBs 'genuine UK import' database here
https://www.Suzuki-gb.co.uk/motorcycles/about/extras/vin-checker/
I say this as I bought my AL5 new in December 2015 from Orwell in Ipswich and subsequently found it wasn't listed as an official UK bike despite it having a Suzuki GB warranty and paperwork etc.
Orwell, who I find excellent, enquired and it turned out that my bike had been one of a batch of overstock from France that Suzuki GB has bought in when they found they hadn't ordered enough bikes.
They had employed a third party company to load all the details onto their systems for it to be shown as an official import but my bike never made it to the database. Mine may have been a one off or there may be other official GB bikes from the same batch that also missed the cut.
Suzuki UK were supposed to completely UK the bike re lights and warning decals etc and I have since found that one of the decals is in French and according to the manual there are several missing altogether (no bad thing as think unsightly anyway).
Bottom line, I have received a letter for the recall and my bike is on the recall database, and will be booking it in shortly at Orwells to try and get it done with the 7500 service.
Also going to get them to re enquire about the valve recall from last year as I was told it was not on the list at that time but may have been whilst the bike was 'incommunicado'.
Hope this helps.

Just an idea but would it be possible for the forum admin to bring this vin checker website to the attention to all the forum members with AL5 Glees just in case there are some not reading this thread?

[alibx11]

The vin checker is a bit irrelevant mate, people check through the same Suzuki website using the Recall checker which shows if there's work needs done, if your checking via a Chassis number it doesn't matter where the bike was originally destined for, it's part of the applicable batch.
Warranty is the same for EU bikes as "official UK" bikes, and recalls apply across the board.

[bigpie]

Vin checker says no for me but a letter came through the post saying it is effected.

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[Arto]

The dealer I contacted to do the recall work phoned to re-schedule today, Suzuki GB let him down on the part delivery.

They only sent the Gasket, the Stator parts are out of stock until late January apparently. Not an issue for me, I'll wait until the parts are confirmed as in and then get the work done.

[PZ]

Hi all,

Got my letter last Friday and managed to get the job done today at GLM in Edgware - London, where I bought my AL6. My question is does the work done get recorded anywhere? I brought the service book along with the letter but the dealer says recall jobs are recorded only in the Suzuki database. I also didn't get a summary of what was done, obviously the stator was changed... I am not too bothered about he oil change as I had the first service done last month. Any different experiences anyone?

[Centurian]

Hello ho received letter about stator but when did the problem occur with tappers? Was this an official recall too?

[Rusty Nuts]

See this thread from just over a year ago...

http://www.v-strom.co.uk/smf/index.php?topic=28271.0

[SuzukiSte]

Parts ordered, parts in, bike being done this Saturday  now that's service

[mrp192]

Booked in for a week tomorrow. Workshop wasn't aware of parts being on backorder and subsequently called back to confirm in stock at Suzuki and will be there on time.
Just hope this poor weather blows over as 120 mile round trip and don't relish some of the smaller roads in the snow.

[Stonec0ld]

Got a call from my dealer today! Only to tell me they still have some nuts and bolts left when they fitted my centre stand and hand guards in September.  Had to remind them about the recall letter and they said they would order in the stuff and get back to me.

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[Hugo Magnus]

Recall now done, no issues apparent.

[boomer]

It's already happening, mine goes in for a new stator on Wednesday this week.

[SuzukiSte]

Recall now done all seems fine.

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[Dave L]

Hi,
Recall sorted, on Friday the 13th.... Paid for the oil change.

[karlandbev]

Recall done here also, and the new exhaust fitted, done by The Two Wheel Centre at Mansfield.great dealer can't do enough for you. Highly recommend them.

[greywolf]

An oil change is included in the recall. It should not have cost anything unless you had the filter changed. That is not included.

[Rusty Nuts]

Suzuki GB don't seem to have the same setup as USA. I've seen the letters on the USA website saying:


"What is Suzuki Motor of America, Inc., doing to correct the defect? Your Suzuki dealer will install an improved stator assembly. This procedure will take approximately 2 hours to complete. Parts are available now, and there will be no charge to you for any recall service-related parts or labor."


I can't find mention specifically of an oil change, or even a topping-up, although it's difficult to imagine doing the job without.


Our DSA letter says of the stator ( and the bold / underlining is theirs, not mine) "We will check and repair all of the above as required. This must be undertaken by a Suzuki Authorised Dealer who will perform the necessary work at no cost to yourself."

[greywolf]

The oil has to be drained before the side cover is removed. That's a necessary part of the recall. No matter where you are in the world, there is no charge associated with a recall.