Author Topic: new strom cuts out/backfires/stalls on pull away  (Read 67691 times)

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Offline Bobstar222

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #60 on: May 27, 2014, 17:08:54 »
There are plenty of compliments on here about how good the bike is how many times do you want the owners of Veek to say the same things.  Get your money out buy one and enjoy riding it as much as we do. It's pointless keep saying the same things unless it's a fault with the bike. I've had a bike 30 years and ride all year and it's one of the best bikes I've owned.

Offline Timmo

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #61 on: May 27, 2014, 18:36:20 »
That's it then Suzuki can just say (it's a good bike) buy one. Instead of some genuine feedback.its called a forum for a reason,

Offline Bobstar222

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #62 on: May 27, 2014, 21:10:41 »
I said there has been loads of feedback but we can only say how good it is so many times. If you look at older threads you could see what was said.

Offline Fat Rat

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #63 on: May 27, 2014, 21:42:51 »
This place is the perfect place for as much feedback as possible (good and bad). Keep it coming whether it has been said before or not.  :thumb:
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Offline SimonW

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #64 on: May 27, 2014, 23:13:06 »
I would guess that the (relative) lack of a response is due to some or all of the following:

1. Very generally speaking, the bike itself and Suzuki's activities in relationship to it were pretty much slagged off over a period of time on here. Consequently owners may be a bit cautious about posting.

2. People's real-world experience of using the bike extends to just under 3 months which isn't very much time to offer much more than has already been written by lots of journalists and which can be experienced on a long test ride. Most of the reviews I've read seem to echo my own thoughts (even one or two points (from memory) of the webbikeworld review resonated with me).

3. There aren't many people on here who actually own one - maybe 4 or 5 off the top of my head. I know at least one of those isn't a frequent visitor. Less owners and a short period of ownership isn't likely to yield a plethora of information.

4. Not everyone is great at expressing themselves in writing, nor necessarily enjoys it. I'm sure if anyone met any of the new owners in a pub or olde coffee shoppe somewhere they'd have a hard time shutting them up about the new bike, especially if they'd ridden there!

5. Quite a lot of comments have already been posted here on the forum (notwithstanding the time period and low owner count) and a brief search or browse will easily find them. Not much point in writing that which has already been written. (Except in the case of anything to do with oil, tyres or ebay links for Aprilia mirrors, seemingly  :) )

My own experience/view

I bought mine on 1st March and regrettably have only managed about 1100 miles since then (work and home life are both very busy at the moment), so have relatively limited experience. Whilst my DL650 L2 was a brilliant bike I wanted something more planted on the motorway/fast A roads - a bit more "tank-like", for want of a better phrase.

Setting the issue of price aside, I accept I paid a premium for being an early adopter. Before buying it I tested a R1200GS, and a Super Tenere. I rejected the BMW (which I really enjoyed riding) because of the poor reliability issues that have been widely reported, because it had lots of technology which increases the likelihood of a problem developing and because the nearest dealer is 45+ mins away. I rejected the S10 mostly just because I strongly disliked the cross plane engine. My dealer is great (Alford Bros., Folkestone), accommodating and helpful and the first service cost me £70-odd quid, so no dearer than the 650 really. I seem to recall some here saying they'd been quoted or charged  £130+ for their first service, which sounds expensive to me.

I like/don't mind the fact the DL1000 doesn't have a shaft drive. Doing as few miles as I do, lubing a chain isn't a problem for me. I can put a chain on in the back of beyond (that's more than 10 minutes walk to the nearest house down here in the south, sadly!) but there's nothing I can do with a broken shaft drive. I didn't want a shaft drive, wouldn't mind if it did have one and completely understand why some people do want them.

I hated the suspension the way it came. The front was sportsbike-hard and the back was DL650 soft. As Jacko pointed out in his test ride write up, it's totally imbalanced and you want a bike like this to just take you over the potholes and not let you know about them. Riding very small, very bumpy back lanes on a DL1000 with a Fireblade front end and a snatchy throttle (more on that below) was very very very one-enjoyable. When it went in for its first service they softened the front and it's much much better now. I intend to soften it a little more though, just for my preference.

I hated the fact that when I was pottering around the back lanes I would slowly roll off the throttle approaching blind corners and the power would just cut instantly at a certain point. And then equally abruptly it would lurch forward as I rolled on once round the corner. (So bumpy with hard suspension plus on/off throttle = deeply unpleasant kangerooing down the road.) This was not a case of needing to feather the clutch, etc, as suggested by many here. However, I changed the traction control setting from 2 to 1 and it seems to have almost totally cured the "problem", certainly to the point where I hardly notice it any more. I may ask the dealer to try to tweak the TPS to cure it without the need to alter the TC.

I hated the fact that it wasn't "just a big DL650" when I first got it. Part of that was down to a mistaken pre-conception on my part, partly down to the much firmer front suspension and on/off throttle I used to have and partly down to the fact that it isn't a "just a big 650".

So now the good bit! It does, now I've tweaked the suspension and TC, feel like "just a big 650" with better brakes, a more comfortable seat and lots more oomph. It's very light, both pushing/paddling it around and on the go. In fact, it feels no heavier than my old 650.

The engine is very smooth, not inline 4 smooth, but smooth nevertheless. From what I can hear above cam gear whine (not a complaint, just a characteristic) and through earplugs (and a silencer the size of two large bread bins welded together!) it sounds good too. It's still versatile enough to comfortably ride down bumpy, gravel-strewn, mud-covered back lanes and then sit planted down the motorway at typical motorway speeds. It tips in and corners nicely and overtakes require no planning - you just move your right hand a tiny bit more and go past. As someone who feels uncomfortable being alongside a car driven by someone who in all likelihood probably isn't thinking about what they're doing and what's around them, that's a good thing! My (mixed) ride of 100-odd miles the other week yielded 59 mpg or so, which is pretty impressive for a "big" bike. Even running and having to keep below 4k rpm isn't onerous as the engine is so responsive in the lower rev range.

The dash is nice - clear and easy to read, plenty of useful information, and easy to change on the move, and the 12v socket is handy for charging phones/Sat Nav etc (although it's fused at 3A so not man enough for a compressor - might have to look into that..).

I'm about 6' - 6' 1" and find the standard seat very comfortable (more so than the 650, and that was comfortable too) and have no problem putting my feet flat on the ground, nor where the pegs sit in relation to my legs when at a standstill. I did try the higher seat but found no particular improvement in comfort and actually felt like I was sitting on the bike, rather than in and with it. I swapped it back.  

In short, I love it, and love it more the more I ride it.

However, that's my opinion, for my riding, with my budget, at my height/size, with my personal preferences etc. For some people the 1000 will be ideal, and equally, for others, the 650 will be just as perfect.

Offline Timmo

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #65 on: May 27, 2014, 23:39:07 »
Thanks for that SimonW you have given me stuff I was looking for, suspension front and rear tcs etc. I can learn from the other owners who are ( the first kids on the block) to own one. I hope none of them feel they paid too much as at least their riding theirs and can help us procrastinators out with their valuable advice like you have done. Alford Brothers sound good I was going to buy my Glee from them until I saw the 1000.

Offline SimonW

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #66 on: May 27, 2014, 23:56:57 »
Just remembered one more thing: buffeting. The bike came with the screen in the middle height position. No matter which of the 3 angle positions I set it in I had buffeting. Moving it to the top height position made it worse - so bad I thought my eyeballs would fall out. Moving it to the bottom setting has given me clean-ish air angled furtherest away; and a clean jet-blast angled closest towards me. I ride almost all the time with an open visor and the screen angled furthest away, and it's acceptable. Over time I may try to improve it, but it's easily acceptable for now. But: this is for my height, my posture, my comfort thresholds and my X-Lite X-551 (peaked) helmet (which I suspect is never going to be particularly aerodynamic anyway).

Timmo - you're welcome. Both bikes are excellent and it's a really tough call that only you can really make. If you're local I'm happy to meet up so you can take a close look at the 1000 without any time pressures if you want. Alfords have a demo 1000 in stock so getting a ride should be a problem. They really are an excellent bunch down there.

Offline Gassoon

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #67 on: May 28, 2014, 09:13:49 »
:clap: Simon - cheers! A thoughtful, honest, carefully worded account  :thumb:
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Offline stevecro

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #68 on: May 28, 2014, 11:36:59 »
Quote from: "SimonW"
Just remembered one more thing: buffeting. The bike came with the screen in the middle height position. No matter which of the 3 angle positions I set it in I had buffeting. Moving it to the top height position made it worse - so bad I thought my eyeballs would fall out. Moving it to the bottom setting has given me clean-ish air angled furtherest away; and a clean jet-blast angled closest towards me. I ride almost all the time with an open visor and the screen angled furthest away, and it's acceptable. Over time I may try to improve it, but it's easily acceptable for now. But: this is for my height, my posture, my comfort thresholds and my X-Lite X-551 (peaked) helmet (which I suspect is never going to be particularly aerodynamic anyway).

Great, thanks for the heads up.
If my screen on highest setting is horrible when I ride tomorrow I'll try the low setting.

Offline Timmo

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #69 on: May 28, 2014, 14:17:14 »
A lot of new buyers will be able to  ask dealers to set up bikes for their weight,pillion etc thanks to that advice instead of just riding off it gives us a head start. As for buffeting I can't tell I am getting off a 38 year old bike to ride a modern bike . Thanks for the offer Simon iam not that local (welling) I will probably go to Alford's as they have a good name for after sales help.( no I don't know them) my Suzuki dealer Aye gees who used to be the biggest and probably best dealers in the south east are over the years reduced to a quarter of their shop only selling Indian now can't believe Suzuki have left such a hole in the south east. Any way thanks again just waiting for odd bod to tell us what happened to his bike now!

Offline oddbod

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #70 on: June 01, 2014, 17:58:38 »
SOLVED (well its looking that way)

Picked the bike up yesterday but have had a busy weekend this weekend so have only been able to take it for 30 mile run so far.

Dealer had:
1) Adjusted the TPS from 27.5 degrees to 28.9 degrees (based on Suzuki GB's recommendation)
2) Balanced the injectors (which were only slightly out apparantly)
3) ISC Lean Value Reset.

As the cutting out issue was random it is probably too early to confirm whether the issue has been resolved yet. However, it is looking very very promising.

The bike does not feel or sound like it is going to cut out now which made the ride (although only 30 mles) a lot more enjoyable than before, partly due to me not having to anticipate/prepare for the dreaded cut out. There is still a sight sudden loss or revs when rolling off the thottle in 2nd gear in slow moving traffic for example, but as it is a big v twin I'm putting this down to a characteristic of this type of engine. Prevously when I rolled off the throttle as above you could feel/hear the bike contemplating cutting out, so it was clutch in, revs up to avoid it. When filtering, this to me was obviously an issue and dangerous to say the least.

In addition, the bike rides a lot smoother throughout the rev range, is less jerky when opening the throttle from the closed/partly open position, making pulling away from a slow manouvre less of an on/off affair. Throttle response when you want power for an overtake is instant, smooth and effortless.

Dealer. Although my initial feelings on the dealers lack of enthusiasum/ability to rectify the fault were not that impressive, condeming then would be too harsh, after all, the fault has been rectified within two weeks (well its looking that way anyway), they had clocked up 30 miles of test riding, had to send their mechanic on a 1 day crash pc course so he was familiar with the latest Suzuki diagnostic software updates, Suzuki GB contacted me numerous times to see how things were going.

Now its time to get some serious mileage on the old girl and get her bedded in properly prior to my Bavaria trip in August.

I will update this post as time goes by with a progress report on whether or not the bike cuts out again.

Thanks to all for your comments and advices.They have been a valuable asset to me whilst trying to sort this out.
DL1000 2014 Red
DL650 2012 White (sold)

Offline Timmo

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #71 on: June 01, 2014, 21:19:41 »
That's great odd bod,happy riding and posting.

Offline Sharpy

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #72 on: June 01, 2014, 21:48:38 »
I love the look of the new bike, that's as far as I can go with feedback as I don't have £10k to buy one I see little point in test riding one.

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Offline Timmo

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #73 on: June 01, 2014, 22:59:12 »
Sharpy, go for it. I would test ride a Harley but I ain't ever going to be a farmer! At least you get a freebie ride and an informed opinion. You may well get an offer further down the line when funds are better at least you know if you would or wouldn't buy one.

Offline SimonW

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #74 on: June 01, 2014, 23:01:06 »
Quote from: "oddbod"
Dealer. Although my initial feelings on the dealers lack of enthusiasum/ability to rectify the fault were not that impressive, condeming then would be too harsh, after all, the fault has been rectified within two weeks (well its looking that way anyway), they had clocked up 30 miles of test riding, had to send their mechanic on a 1 day crash pc course so he was familiar with the latest Suzuki diagnostic software updates, Suzuki GB contacted me numerous times to see how things were going.
Nice to hear a story about good customer service for once, seemingly from the dealer and Suzuki. I emailed Suzuki a while ago to point out that the accessories on the DL1000 2014 web page were for the old model and their customer services called me to apologise, which was quite unexpected. And they actually knew what they were talking about, rather than being some offshore call centre whose staff know Jack.

Good news it's fixed too - try turning the TC down to 1 to see if that helps make the roll off/on a bit less harsh.

Offline oddbod

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #75 on: June 02, 2014, 07:42:40 »
Hi Simon,
Yep, I switched the TC to 1for the last few miles of ny test run and this did reduce the roll on/off slightly.

Hopefully I will be out on the bike again tonite if I get home from work early enough.
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Offline Mannakin

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #76 on: June 02, 2014, 13:32:32 »
Quote from: "oddbod"
SOLVED (well its looking that way)

There is still a sight sudden loss or revs when rolling off the thottle in 2nd gear in slow moving traffic for example, but as it is a big v twin I'm putting this down to a characteristic of this type of engine.

This sounds like the ECU trying to reduce emissions. When rolling off the throttle in low gears, the ECU cuts the fuelling and because it is a V-twin, the engine braking is strong and the bike suddenly "dies". When you roll on a little throttle it lags then suddenly picks up and you get a bit of a kangaroo ride.

I had that on my 2007 DL1000 and fitted a TRE on the advice of someone who had an SV1000 with the same problem (http://www.ivansperformanceproducts.com/tre.htm)

This fools the ECU into thinking the bike is in fourth all the time and the ECU doesn't do the nasty fuel cut-off in lower gears.

Be a little careful on the DL1000 as it also removes the speed limiter  :shy:

They are bit expensive to buy now and ridiculously easy to build if you know how to solder. There is a post somewhere on the VSRI forum I think?

Offline ziggy

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #77 on: June 09, 2014, 13:24:59 »
SimonW a very nice and honest post. My bike is now coming up for 5000 miles and loving it. We are currently in Normandy and go home tomorrow. The bike has already done a trip to Germany and this was a fast run as I was running solo. I will try the traction setting tomorrow and soften the front when I get home and read the handbook.
My dealer asked me if I prefer the 1000 to my 650 and I said the 650 not because I do not like the 1000. The 650 does 90% of what the 1000 does and where the 1000 comes into its own is for the continental runs as speed. Of course also good for the overtake.
Economy is much the same.  My first service was £45 at Redcars and the 7500 service will be in July so will inform how this goes.
Do it today as there may not be a tomorrow.

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Offline SimonW

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #78 on: June 09, 2014, 18:19:40 »
Quote from: "ziggy"
My dealer asked me if I prefer the 1000 to my 650 and I said the 650
Interesting and timely, Ziggy. Right up until yesterday I probably would have said the same. But then I took a (very short) ride on my old 650 (sold to a friend) whilst he had a go on my 1000. I was very surprised by how it felt, although my observations are obviously based on riding the new one for nearly 2000 miles now.

The riding position of the 650 wasn't as nice as the 1000 - I found myself leaning a little too far forward and the seat wasn't as comfortable. The brakes were shocking after riding the 1000! The clutch felt weird and flimsy, and obviously it wasn't as fast. The steering felt heavier than the 1000 and the suspension softer (though that's my preference), and the Madstad was a complete joy - I'd forgotten what a good investment they are! Overall, I can comfortably say I much prefer the 1000 to the 650 now (with the caveat of course that I'm more used to riding it than the 650 these days).

(And none of this still makes either bike better than the other.)

Offline ziggy

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Re: new Strom cuts out/backfires/stalls on pull away
« Reply #79 on: June 09, 2014, 19:41:03 »
Simon a good point I'll take out the dealer 650 when I get home and I guess I will get the same result as you.

 :)
Do it today as there may not be a tomorrow.

Live in Rothley, Leicestershire.