I'm sorry, I can't remember the detail or even what I bought but I have bought from FC Moto (a long time ago) and had a trouble free transaction, otherwise I would have remembered. This may not help much but I would order from them again.
Hopefully someone who has purchased more recently will be along soon with a more detailed answer to your question.
I bought a Shoe helmet from the Sports bike shop, Sportsbikeshop online who will match any lower price. It was about £200 cheaper than my local shop "Bridge" in Exeter.
This code is meant to be valid until the end of April NY10SDH but I haven't tried it.