My DL650 story

[Fat Rat]

I don't want the lady to get any snotty phone calls so I'll have to be content with just posting here. If it costs them one customer it would have been worthwhile.

[Mick_P]

A house brick? More like a house full of bricks. It's way beyond disgraceful, it's criminal practice. 

[grumps]

Understandable. Let's hope lots of their customers read all this.

[Fat Rat]

A quick trip to M&P and all is well  Clutch Cover and Water Pump back on, new Plugs & Air Filter, new Oil & Filter, new Coolant and new Battery.

I split every connector I could find to clean and apply ACF-50. Replaced lots of furry bolts with stainless ones. A bit of paint here and there (including the frame which had a few boot scrapes).

Broom broom, she fired up first time (first time I've heard the engine since I bought it  ). Just the fairing panels to put back on 

[joderest]

Real rip off stuff.
FR, may be an e mail to local trading standards, just for their information, you don't have to mention any customers names, just the sordid details.

[Yoyo]

Is the mileage and bike reg listed on the invoice? I'd be inclined to take plenty of pics and make contact with them, I can see (and agree) that you wouldn't want them to contact her but I'd want them to know they'd been busted, they might be less inclined to rip off someone else.

[Fat Rat]

Yes, mileage and reg is on the Invoice. No matter how I approach them it may bounce back on Maggie as she is just down the road from them. Otherwise I would have been on the phone to them.

[Brockett]

You are right to keep Maggie out of this. However local Trading Standards folk might be interested. Not for action but for reference if other complaints about this company are made.

As others have suggested, it may have been for the best that these mower mechanics keep their fingers out of the bike. 

It is, of course, possible that the "front office" did not know the boys in the workshop did not (maybe could not) carry out the service that was promised. For this reason the 'business' should be notified.

[Fat Rat]

Thanks all, I am not contacting the business for reasons already stated but I may drop Trading Standards a line 

[Pedro41]

I'm not on facebook-but others may want to 'like' (or not)

Braggs of Surbiton.......motorcycle and lawnmower servicing a speciality!!!!

https://www.facebook.com/braggsofsurbiton/

[Gassoon]

That lot seem even more worthy of a statement and link on your signature then JT's of Swansea, who were merely idiots.